Questions I get asked.
If yours isn’t here, ping me — I read everything.
What is Casa Inspect?
Casa Inspect is a turnover-inspection app for short-term rental hosts and small property management teams. Walk the property, tap OK or flag issues with a photo, and the right text goes to the right person — cleaner, handyman, owner. Recurring maintenance tasks tracked per room. Mobile-first; runs in any browser.
Who is it for?
Owner-operators with 1-15 short-term rentals, and small property management companies running 20-100 properties. Casa Inspect was built by an STR operator (Jim Buchanan in Santa Fe), and the workflow assumes someone who's actually doing turnovers — not a back-office scheduler.
What does Casa Inspect cost?
The full app is free for everyone — no gated features, no per-property pricing. If Casa Inspect earns its keep at your properties, you can kick in $0 to $50 a month on a pay-what-it's-worth basis. The contribution is voluntary and choosing $0 doesn't change anything about how the product works for you.
How does HostHub integration work?
If you're a HostHub customer, paste your API key into Settings and link each property to its HostHub rental ID. Casa Inspect pulls bookings every 30 minutes — past stays archive themselves; upcoming ones queue for inspection on the checkout day. You don't need HostHub to use Casa Inspect.
Can I use Casa Inspect without HostHub?
Yes. Three ways: (1) iCal feeds — paste your Airbnb / Vrbo / Booking.com export-calendar URLs and bookings sync every couple of hours; (2) HostHub if you're a customer; (3) manual entry — just type bookings in. Pick one per property; you can switch sources later.
Does it work on my phone?
Yes. Casa Inspect is mobile-first — designed to be used while walking through a property with one hand. It runs in any modern browser (Safari, Chrome, Firefox, Edge). No app store, no install. Add it to your home screen if you want a one-tap launch.
What about Android / iPad / desktop?
All supported. The same app runs on every device. The interface adapts: bigger surfaces on tablets and desktops, single-column on phones.
Who gets the SMS notifications?
Each property has team-member assignments — cleaner, repair, maintenance, inspector, landscape. When an inspection flags a Cleaning issue, the assigned cleaners get an SMS. Repair issues go to repair / handyman contacts. Owners get a separate all-clear text. Everyone only sees what's relevant to them.
How do I add team members?
From the property edit page, in the Team assignments section. Pick from your existing team, or click Invite new — they'll get a Supabase auth invite email and once they accept, they're assigned to the property in the right role automatically.
What about security and guest data?
Guest names and dates from your channel-manager (HostHub) or iCal feeds are stored only as metadata for routing inspections. Casa Inspect doesn't harvest guest emails, phone numbers, or PII. SMS opt-out and resubscribe links are signed and per-user — nothing leaks across orgs. Row-level security is enforced at the Postgres layer, so even a leaked credential can only see its own org's data.
Can I export my data?
Yes. The data lives in Supabase, and any user with owner-level access can export properties, bookings, inspection results, and team assignments via the standard CSV export tools. If you ever want to leave, your data leaves with you.
Who do I contact for support?
Email Jim directly (the founder). The app is small enough that founder-level support is realistic — the same person who built it answers your questions.